Frequently Asked questions
Welcome to Royal Serene Villas, a tranquil retreat
located in the picturesque town of Ooty.
We are a family-friendly hotel in Ooty, near Rose Garden and Charing Cross — just about 1 km from the main town area.
The Eye Foundation (Eye Hospital) located on the National Highway (NH181) is the very prominent landmark. Our property is about 600 metres from here, you can follow our location map from this landmark.
We are a cozy homestay in Ooty offering hotel-style comfort with warm, personal service.
We have 16 units (18 rooms total) across Standard, Deluxe, Mountain View, and Apartment categories.
Check-in is from 12:00 noon or later and check-out is before or by 10:00 am (latest). Early check-in or late check-out is possible on request and it is subject to availability.
Yes, we are known as one of the best family/friends hotels in Ooty, perfect for families, small groups, solo travellers and couples.
Yes, complimentary high-speed Wi-Fi is available in our premises accessible to all rooms and common areas.
Yes, we offer limited covered parking for guests on a first come first serve basis. Open parking is also available outside the premises which is also safe.
All rooms include clean bedding, hot water, a kettle, and room heater (on request), TV with multilingual Cable connection etc.
Yes, we have mountain view rooms with beautiful sunrise view and these are located in the front side of the property.
Yes, all the guests have access to the terrace which has excellent views of the mountains and nature. It is a very good spot for photography.
Yes, we have an in-house restaurant and also provide room service. Home-style food (Veg/Non-Veg) is served at reasonable prices.
Breakfast is available from our in-house restaurants at separate costs.
Both are situated about 2 km from our property.
Yes, auto-rickshaws and taxis are available from the bus stand and railway station.
All rooms include clean bedding, furniture, hot water geyser, hot water kettle, TV with multilingual Cable connection and room heaters (on request).
Both are just a few minutes away, approximately 2 and 4 km respectively, making us a convenient Ooty hotel near major attractions.
All the major sightseeing places in Ooty are within a radius of 7 km from our property.
Yes, Coonoor and Pykra are about 19 km each from Ooty in the opposite directions. Taxi services are available from Ooty and can be arranged from our property.
Sorry, pets are not allowed at the moment.
Yes! Guests booking directly through us enjoy special discounts and priority service.
Yes, you can book directly through our website, or call us for assistance.
No, at the moment we don’t have a separate driver’s rest area but we provide pillow and blanket on request.
Yes, we have a separate bathroom and toilet for the drivers’ use.
Yes, we can help you book local sightseeing cabs and tours.
Yes. Many couples choose our affordable hotel in Ooty for a peaceful and private stay. They must furnish a valid Identification Proof like Aadhar card/driving licenses/passport with valid visas.
Ooty has a naturally cool climate, so air conditioning is not required. Room heaters are available on request.
Cleanliness is our top priority — every room is well-maintained and sanitized before check-in.
Laundry service can be arranged on request for an additional charge.
All guests booking with us directly can contact us directly for booking changes or cancellations. Policies vary by season.
Because we combine comfort, cleanliness, affordability, and caring service — everything you expect from a trusted Ooty hotel near major attractions.
Yes, Mountain View Rooms & Compact View Rooms have very good views of the mountains, beautiful sunrise views and they are located on the first floor, on the front side of the property.
